If you add a pre-order to your box which also contains in stock glasses, your box will ship once the pre-order arrives in our warehouse.
All sales are final. We do not accept returns or exchanges.
If your glass is broken upon arrival, email us with a picture within two days of the arrival date and we will respond with a label for you to send the defective item back and we will ship you a replacement.
Need help?
Contact us at viscidmatter@gmail.com for questions related to refunds and returns